{"id":2217,"date":"2026-04-27T14:32:37","date_gmt":"2026-04-27T12:32:37","guid":{"rendered":"https:\/\/www.hotelnologo.it\/faq\/"},"modified":"2026-05-19T09:37:25","modified_gmt":"2026-05-19T07:37:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hotelnologo.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2217\" class=\"elementor elementor-2217 elementor-1983\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1129245 e-flex e-con-boxed e-con e-parent\" data-id=\"1129245\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce663a elementor-widget elementor-widget-heading\" data-id=\"6ce663a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fff9ac2 e-flex e-con-boxed e-con e-parent\" data-id=\"fff9ac2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e842c5b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e842c5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_rotateZ_effect&quot;:&quot;yes&quot;,&quot;motion_fx_rotateZ_direction&quot;:&quot;negative&quot;,&quot;motion_fx_rotateZ_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2.7,&quot;sizes&quot;:[]},&quot;motion_fx_rotateZ_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:50,&quot;end&quot;:85}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 247 124\"><defs><style>      .cls-1 {        fill: #eb8b2d;      }      .cls-2 {        fill: #84bf41;      }    <\/style><\/defs><path class=\"cls-2\" d=\"M62.43,6.44C31.73,6.44,6.84,31.33,6.84,62.03s24.89,55.59,55.59,55.59,55.59-24.89,55.59-55.59S93.13,6.44,62.43,6.44h0Zm20.75,75.86H41.69V41.75h41.49v40.55Z\"><\/path><path class=\"cls-1\" d=\"M184.97,6.44c-30.7,0-55.59,24.89-55.59,55.59s24.89,55.59,55.59,55.59,55.59-24.89,55.59-55.59S215.67,6.44,184.97,6.44h0Zm-12.97,85.53V32.09l41.96,29.91-41.96,29.97Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bdb6c9 e-flex e-con-boxed e-con e-parent\" data-id=\"0bdb6c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c2f7dd2 e-con-full e-flex e-con e-child\" data-id=\"c2f7dd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-011bb87 elementor-widget elementor-widget-heading\" data-id=\"011bb87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about Hotel Nologo in Genoa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c639da elementor-widget elementor-widget-heading\" data-id=\"6c639da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">for a care-free stay<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78102f9 e-flex e-con-boxed e-con e-parent\" data-id=\"78102f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e4cdd3 e-con-full e-flex e-con e-child\" data-id=\"5e4cdd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e62d0 elementor-widget elementor-widget-html\" data-id=\"d3e62d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- INIZIO BLOCCO FAQ (HTML + CSS + JS + JSON-LD) -->\r\n<section id=\"faq\" class=\"hotel-faq\">\r\n\r\n  <div class=\"faq-list\">\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a1\" id=\"q1\">\r\n How many stars does Hotel Nologo have?\r\n      <\/button>\r\n      <div id=\"a1\" role=\"region\" aria-labelledby=\"q1\" class=\"faq-a\">\r\n        <p>\r\n Hotel Nologo in Genoa is a 2-star hotel, but it was designed to ensure that all its services, in terms of quality, are equal to those of the higher category.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a2\" id=\"q2\">\r\n Do all the rooms have bathrooms?\r\n      <\/button>\r\n      <div id=\"a2\" role=\"region\" aria-labelledby=\"q2\" class=\"faq-a\">\r\n        <p>\r\n All rooms at Hotel Nologo have a private bathroom inside the room.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a3\" id=\"q3\">\r\n What time are check-in and check-out?\r\n      <\/button>\r\n      <div id=\"a3\" role=\"region\" aria-labelledby=\"q3\" class=\"faq-a\">\r\n        <p>\r\n Check-in is from 3 PM and check-out is by 10 AM. If you wish, you can leave your luggage at our front desk on the day of your check-out and explore Genoa with complete peace of mind. \r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a4\" id=\"q4\">\r\n What credit cards are accepted?\r\n      <\/button>\r\n      <div id=\"a4\" role=\"region\" aria-labelledby=\"q4\" class=\"faq-a\">\r\n        <p>\r\n Only Visa and MasterCard credit cards are accepted.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a5\" id=\"q5\">\r\n What are the cancellation terms?\r\n      <\/button>\r\n      <div id=\"a5\" role=\"region\" aria-labelledby=\"q5\" class=\"faq-a\">\r\n        <p>\r\n There is no penalty for changes or cancellations made by 2 PM on the day before arrival. Any changes or cancellations made after that time will incur a penalty equal to the full cost of the booked stay. Special offers and rates may have different cancellation terms, which we ask you to verify during the online booking process.  \r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a6\" id=\"q6\">\r\n Does Hotel Nologo provide breakfast?\r\n      <\/button>\r\n      <div id=\"a6\" role=\"region\" aria-labelledby=\"q6\" class=\"faq-a\">\r\n        <p>\r\n If you didn't purchase it when booking online, breakfast is available upon request. Breakfast is a self-service buffet, reducing waste and ensuring a lower price than bars. \r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n    \r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a7\" id=\"q7\">\r\n Do you have a garage or parking?\r\n      <\/button>\r\n      <div id=\"a7\" role=\"region\" aria-labelledby=\"q7\" class=\"faq-a\">\r\n        <p>\r\n Hotel Nologo has an agreement with a parking lot located 300 meters from the hotel. The price is \u20ac18.00 per night per parking spot. Contact us to book!  \r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n    \r\n <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a8\" id=\"q8\">\r\n Is Hotel Nologo accessible?\r\n      <\/button>\r\n      <div id=\"a8\" role=\"region\" aria-labelledby=\"q8\" class=\"faq-a\">\r\n        <p>\r\n Unfortunately not, due to the construction characteristics of the building in which the hotel is located.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n    \r\n    <div class=\"faq-item\">\r\n      <button class=\"faq-q\" aria-expanded=\"false\" aria-controls=\"a9\" id=\"q9\">\r\n Are pets allowed?\r\n      <\/button>\r\n      <div id=\"a9\" role=\"region\" aria-labelledby=\"q9\" class=\"faq-a\">\r\n        <p>\r\n No, sorry, not even small ones.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n\r\n<style>\r\n\/* BOX GENERALE FAQ *\/\r\n.hotel-faq {\r\n  max-width: 1500px;\r\n  font-family: \"Poppins\" system-ui, -apple-system, Arial, sans-serif;\r\n  color: #000000;\r\n}\r\n\r\n\/* TITOLI H1 \/ H2 *\/\r\n.hotel-faq h1,\r\n.hotel-faq h2 {\r\n  font-family: \"Poppins\", serif;\r\n  font-size: 2rem;\r\n  margin-bottom: 0.25rem;\r\n  color: #000000 !important; \/* \u2705 nuovo colore *\/\r\n}\r\n\r\n\/* INTRO *\/\r\n.hotel-faq .faq-intro {\r\n  margin-bottom: 1rem;\r\n  color: #000000;\r\n  padding: 0.5rem 0;\r\n}\r\n\r\n\/* LISTA FAQ *\/\r\n.faq-list {\r\n  display: grid;\r\n  gap: 0.75rem;\r\n}\r\n\r\n.faq-item {\r\n  border-bottom: 1px solid #000000;\r\n  padding: 0.5rem 0;\r\n}\r\n\r\n\r\n\/* DOMANDE FAQ (BUTTON) *\/\r\n.hotel-faq .faq-q {\r\n  width: 100%;\r\n  text-align: left;\r\n  background: none !important;\r\n  border: none !important;\r\n  padding: 0.5rem 0;\r\n\r\n  font-family: \"Poppins\", serif !important;\r\n  font-size: 19px !important;\r\n  font-weight: 600;\r\n\r\n  \r\n  cursor: pointer;\r\n\r\n  color: #000000 !important;\r\n  transition: color 0.2s ease, background-color 0.2s ease;\r\n}\r\n\r\n\/* HOVER *\/\r\n.hotel-faq .faq-q:hover,\r\n.hotel-faq .faq-q:focus,\r\n.hotel-faq .faq-q:active {\r\n  color: #000000 !important;\r\n\r\n}\r\n\r\n\r\n\/* RISPOSTE *\/\r\n.faq-a {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.28s ease;\r\n  will-change: max-height;\r\n}\r\n\r\n.faq-item.open .faq-a {\r\n  max-height: 400px;\r\n}\r\n\r\n.faq-a p {\r\n  margin: 1rem 0 0;\r\n  padding: 0.5rem 0;\r\n  color: #000000;\r\n  line-height: 1,5;\r\n}\r\n\r\n\/* \u2705 TABLET (481px - 768px) *\/\r\n@media (max-width: 768px) {\r\n  .hotel-faq .faq-q {\r\n    font-size: 16px !important;   \/* un po\u2019 pi\u00f9 piccole *\/\r\n    padding: 0.4rem 0;\r\n  }\r\n\r\n  .hotel-faq h1, \r\n  .hotel-faq h2 {\r\n    font-size: 1.6rem !important;\r\n  }\r\n\r\n  .faq-a p {\r\n    font-size: 15px;\r\n  }\r\n}\r\n\r\n\r\n\r\n\/* \u2705 FIX MOBILE: elimina padding che causa overflow *\/\r\n@media (max-width: 480px) {\r\n  \r\n  .hotel-faq .faq-q {\r\n    padding-left: 0 !important;\r\n    padding-right: 0 !important;\r\n    padding-top: 0.3rem !important;\r\n    padding-bottom: 0.3rem !important;\r\n\r\n    margin-left: 0 !important;\r\n    margin-right: 0 !important;\r\n\r\n    display: block !important;\r\n    width: 100% !important;\r\n\r\n    white-space: normal !important;\r\n    overflow-wrap: break-word !important;\r\n    word-break: break-word !important;\r\n  }\r\n\r\n  \/* Azzera padding anche al contenitore per sicurezza *\/\r\n  .faq-item {\r\n    padding-left: 0 !important;\r\n    padding-right: 0 !important;\r\n  }\r\n\r\n  .hotel-faq {\r\n    padding-left: 10px !important;\r\n    padding-right: 10px !important;\r\n    overflow-x: hidden !important;\r\n  }\r\n}\r\n\r\n\r\n\r\n<\/style>\r\n\r\n\r\n\r\n<script>\r\n\/* JS per toggle (accessibile). Permette apertura multipla. *\/\r\n(function(){\r\n  const items = document.querySelectorAll('#faq .faq-item');\r\n  items.forEach(item => {\r\n    const btn = item.querySelector('.faq-q');\r\n    btn.addEventListener('click', () => {\r\n      const isOpen = item.classList.toggle('open');\r\n      btn.setAttribute('aria-expanded', isOpen ? 'true' : 'false');\r\n      const answer = item.querySelector('.faq-a');\r\n      if (isOpen) {\r\n        answer.style.maxHeight = answer.scrollHeight + \"px\";\r\n      } else {\r\n        answer.style.maxHeight = null;\r\n      }\r\n    });\r\n  });\r\n\r\n  document.addEventListener('DOMContentLoaded', () => {\r\n    document.querySelectorAll('#faq .faq-item .faq-a').forEach(a => a.style.maxHeight = null);\r\n  });\r\n})();\r\n<\/script>\r\n\r\n<!-- JSON-LD Schema.org per FAQPage -->\r\n<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Quante stelle ha l'Hotel Nologo?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"L'Hotel Nologo di Genova \u00e8 un 2 stelle, ma \u00e8 stato concepito in modo che tutti i suoi servizi, in termini di qualit\u00e0, siano pari a quelli della categoria superiore.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Le camere hanno tutte il bagno?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Tutte le camere dell'Hotel Nologo sono dotate di bagno privato all'interno della camera.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"A che ora sono check-in e check-out?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Il check-in \u00e8 a partire delle ore 15.00, il check-out entro le 10.00. Se lo desiderate, il giorno del vostro check-out potete lasciare i vostri bagagli in custodia al nostro front desk e visitare Genova in tutta tranquillit\u00e0.\r\n\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Quali sono le carte di credito accettate?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Si accettano esclusivamente carte di credito Visa e MasterCard.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Quali sono i termini di cancellazione?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Per modifiche o cancellazioni effettuate entro le ore 14 del giorno precedente all\u2019arrivo, non \u00e8 prevista alcuna penale. Per modifiche o cancellazioni successive, \u00e8 prevista una penale corrispondente all\u2019importo dell\u2019intero soggiorno prenotato. Offerte speciali e tariffe particolari prevedono termini di cancellazione diversi, che vi preghiamo di verificare durante il processo di prenotazione online.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"L'Hotel Nologo offre la colazione?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Se non la avete acquistata al momento della prenotazione online, la colazione \u00e8 disponibile su richiesta. La colazione \u00e8 a buffet autogestito, per ridurre gli sprechi e garantire un prezzo inferiore a quello dei bar.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Avete un garage o un parcheggio?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Abbiamo una convenzione con un parcheggio situato a 300 metri dal nostro hotel. Il prezzo \u00e8 di \u20ac 18.00 per notte per parking spot. Per prenotazioni, contattateci!\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Avete un garage o un parcheggio?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Abbiamo una convenzione con un parcheggio situato a 300 metri dal nostro hotel. Il prezzo \u00e8 di \u20ac 18.00 per notte per parking spot. Per prenotazioni, contattateci!\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"L'Hotel Nologo \u00e8 accessibile?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Purtroppo no, a causa delle caratteristiche costruttive dell\u2019immobile in cui si trova l\u2019hotel.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"Gli animali sono ammessi?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"No, ci dispiace, neanche di piccola taglia.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n<\/script>\r\n\r\n<!-- FINE BLOCCO FAQ -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently asked questions about Hotel Nologo in Genoa for a care-free stay How many stars does Hotel Nologo have? Hotel Nologo in Genoa is a 2-star hotel, but it was designed to ensure that all its services, in terms of quality, are equal to those of the higher category. Do all the rooms have [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2154,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2217","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs about Hotel Nologo in Genoa<\/title>\n<meta name=\"description\" content=\"All the answers to the most frequently asked questions about your stay at Hotel Nologo in Genoa. Need more info? Contact us!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotelnologo.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs about Hotel Nologo in Genoa\" \/>\n<meta property=\"og:description\" content=\"All the answers to the most frequently asked questions about your stay at Hotel Nologo in Genoa. Need more info? 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